Customer Comments

What our customers say about Cash4Coins

Here are just a few recent comments from our lovely customers....

* Please Note: All customer comments have been provided by recent customers and the original has been kept to comply with Advertising Standards. They are all published with the customers consent.

Efficient, helpful staff, easy to use service –even down to the photos of the damaged parcel!!

Thank you.

Dorothy (22nd February 2012)

I have nothing bad to say about cash 4 coins.  It was great to be able to drop the parcel at a local collection point and I was happy with the postage cost.  Communication was good and  I like being sent a scan of coins that could not be exchanged and I was happy with the payment which was quick and hassle free.

Ian W (20th February 2012)

I am delighted with the service received from cash 4 coins. The time taken to talk me through what you could do when I phoned was very helpful and the service from collection of the coin package to receipt of the money was second to none. I would not hesitate to recommend your services.

Many thanks

Stephen J (20th February 2012)

I really am very pleased with the result.  Coins hanging around the house for years and never to be used again, it's a marvellous and efficient way to turn them into useful currency.  Thank you.

Carol C (16th February 2012)

Great service.  I have been really impressed with C4C and once I have built up more foreign coins that I no longer need I will for sure use your quick and efficient service again.  Thank you.

Abbie H (15th February 2012)

I am very pleased with the service that you gave and the excellent contact you had with me a very well run and efficient company that i will recommend to others.
 
Caroline Webb (13th February 2012)

I am delighted with the service offered by cash4coins. Your response was very speedy and your advice on how to raise funds for charity was most welcome.

Many thanks,

Deirdre McVean - Guide Dogs for the Blind (11th February 2012)

I was very impressed with C4C - it was very easy to use with very fast responses and payment.  It was great to turn a tin of old holiday coins into sterling with such ease .  The drop off point was also easy to use and cheaper than royal mail for 1.2kg.  Thanks C4C.

Thank you for your prompt and efficient service.

Helen D (10th February 2012)

This is a novel way of clearing cupboards -- especially in a country like Luxembourg, where the surrounding countries' old currencies quickly accumulated in the past -- and at the same time doing a bit of good by donating the revenue to a chosen charity.

You were particularly helpful in identifying the nearest courier for hassle-free collection of the currency. In our case it was a 10-minute walk to the local filling station. And you were quick in notifying us of the result. Many thanks again!

Kind regards,

Edward Seymour (7th February 2012)

Cash 4 Coins were very personal in their approach to exchange our coins into money, especially when they donated our cheque to a charity not listed on their website. Thank you.

Nevis Range Ltd (7th February 2012)

Thank you for your email. I wish to accept your offer of £XX.XX in respect of the foreign currency which I sent to you. This is going towards a Name a Guide Dog Puppy which a member of our branch is raising money for.

I hope to be given more foreign currency and would be more than happy to do business with you again.

D McV (6th February 2012)

Dear Sir,

I just wish to advise you that the cheque arrived safely this morning.

I would like to take this opportunity to thank you for the quite excellent customer service. The free collection, detailed quotation and super swift payment were all first class and I would have no hesitation in recommending your firm to friends and acquaintances.

Yours faithfully

R Toogood (4th February 2012)

I would like to thank cash4coins for the prompt service which you gave me when I sent you my coins and the quick reply, thank you very much. I would certainly recommend you to anybody. 

AW (31st January 2012)

Dear Sirs

We as a small Charity are very pleased with swift & hassle free service you provide. Over the years we had collected a lot of foreign coins not knowing what to do with them.Then someone suggested we get in touch with you. It was a god send

Best Regards

DV (31st January 2012)

Cash4Coins is a genius idea. No one else would convert my Danish kroner coins into £s. Now instead of a bag of useless currency languishing in a drawer I now have the best part of a tenner sat in my Paypal account. Thank you Cash4Coins.

Mary Murtagh (28th January 2012)

Just wanted to let you know that I received the cash today. Again, I can  not thank you enough. This program is terrific.

J. Davidson (27th January 2012)

Thank you!

I was extremely pleased with the C4C service provided and the quick and efficient manner in which my transaction was handled.  The money converted will go to a very deserving charity.

Christine (23rd January 2012)

Thank you for the settlement cheque.

I very much appreciate the prompt & informative answers you have given to all my questions. These enabled me to easily send a parcel of coins to you free of charge, which was quickly dealt with and culminating in an acceptable payment to me.

Yours sincerely

Peter S Sherley (January 23rd 2012)

As my husband travels a lot for work I was pleased to find an easy solution to convert all our foreign change to cash. The service was excellent and exceeded my expectations, I wish I'd known about cash 4 coins earlier. 

Amy L (January 21st 2012)

Dear Cash 4 Coins,

I would like to express my satisfaction with your service. The detailed shipping directions were excellent and trouble-free.The valuation was fair and the explanation as to how it was calculated most helpful. I would certainly recommend you.

Regards

John McGill - Dumfries, Scotland (January 21st 2012)

Sitting in a drawer gathering dust

A collection of coins from around the world.

I should exchange these, but who can I trust

The people from C4C, I'll give them a whirl.

Clear instructions and a label for post

From these coins I'll make the most.

A short time later an email was sent

Telling me how much money my coins meant.

It couldn't be easier to use C4C.

Give them a go, I'm sure you'll agree.

Lee C (21st January 2012)

Everything was great and very professional. Perhaps took a bit longer to get the coins counted that I thought when I first googled the service but you managed my expectations on this very well right from the start. I'm just pleased to have a sensible payment for a load of old coins that were lying around gathering dust. Thanks for a good service.

Sam H (21st January 2012)

Many thanks for the e-mail confirming that the NSPCC has received the donation.
Your organisation is certainly very efficient and well run.

Mrs Christine Wright (5th January 2012)

Thank you for dealing with my payment so quickly. I couldn't have asked for better service, very quick and all my questions answered by return e-mail.

M. Vincent - Spain. (3rd January 2012)

Thank you for all help with the coins. The Co-operative Group are happy with the outcome and we hope to do business with you again.

GM (30th December 2011)

I am very pleased with the service I received from cash4coins... when I rang them up they were very efficient and stated the funds would be in my account in  2-3 hours time. Communication is obviously a high priority. Fantastic. Thank you!

Sophie H (23rd December 2011)

Cash 4 Coins is an excellent service that allows schools to easily convert old coins into valuable cash! Their service is quick and efficient and hassle-free. This is a top class service

Many thanks

Matthew - Sheringham Woodfields School (December 19th 2011)

Service was just as expected - brilliant. Sure, the coins weren't worth a fortune, which some people expect but they sure as heck were better off being cashed in than sitting in my drawer!!!

Many Thanks

C. Griffiths (15th December 2012)

Thank you for your good service... although my coins were not "life changing" I at least received some cash. Thank you for your swift and easy way of exchanging unwanted coins...Happy Christmas

Annette Nunn (11th December 2011)

Cash 4 coins was an excellent fundraiser for us.  It involved minimal work on the school's part and we raised £400 to put towards a swing in our playground.  Parents also found it a useful way to get rid of unwanted coins!
 
Gemma Bicocchi (Class Teacher), Kingswells Primary School, Aberdeen (8th December 2011)

I am very pleased with the cash 4 coins service as this is a unique and specialist market with tight margins.The communication and accuracy is very efficient and this has given me the confidence to send in larger and more valuable batches. In fact I no longer deal with anyone else because of this.

Many thanks

Tony O (5th December 2011)

Thanks for the excellent service dealing with my Canadian, American, Swiss, French and other coins. Your service was efficient, the communication was clear and you paid me quickly too. 

Andrew S (2nd December 2011)

I was pleasantly surprised how easy it was to deal with cash 4 coins! Hassle free, good communication and most importantly an instant bank transfer - thank you.

Anna S (30th November 2011)

Excellent customer service all round. Kept me informed via email and telephone. Was very happy from start to finish. Will definitely use again. Many thanks.

Winston C (30th November 2011)

As with regards to the service you have offered I believe it to be excellent. The time turn around, questions answered and in general the speedy responses.. Fantastic. It was a very smooth and easy transaction and I think a lot of companies would do very well to learn from you.

Daniella T (29th November 2011)

Thank you for being so efficient and speedy first in your valuation and then in your payment to me. You have given me belief that good customer service is not dead but lives on.

Many thanks.

Michael P (28th November 2011)

Many thanks for your prompt reply, a very efficient service - From start to finish, the way you conduct business is straightforward, honest and efficient, such a good way to run a business.
 
Regards,
 
Pamela H (28th November 2011)

Thank you for your prompt settlement after making your offer to me,

I had looked every where for someone to change my old Spanish and Portuguese Notes, and was pleased to find your web site.

Thank you again for a prompt and efficient service.

John W BSc (Eng) (25th November 2011)

We found Cash 4 Coins very professional as they provided us with a great service. They made it a simple process as there was good, clear communication throughout and were always quick to respond to any queries or questions. The collection and payment was also easy and efficient. We would definitely use Cash 4 Coins in the future!

Kind Regards,

Emily B. (22nd November 2011)

Thank you for your prompt attention to the parcel of foreign coins we sent to you. We were delighted at the speed we received our cheque in payment. We will be recommending your service to our family and friends. We would also say to anybody who is unsure of using your company that they should not have second thoughts.

 Thank you once again.

 J & D Jackson (17th November 2011)

I have found the cash 4 coins service completely trouble free.  The information provided told me what kind of coinage would be acceptable and what to expect should an offer be made.  It was also very clear about how to package and dispatch the coins.  Responses have come through very quickly.  Thank you very much for your clarity and efficiency.  I am now recommending your service to others. 

Yours sincerely,

L Chapman (16th November 2011)

I just wanted to say thanks and nice doing business with you.

Steve K - Virginia, USA (7th November 2011)

Thanks so much C4C you have been a pleasure to work with and have kept in contact throughout the process, very quick payment into my account once amount had been confirmed.
 
J Herbert (19th October 2011)

I have recently used the C4C coin service and am very pleased with the result, it was quick and easy, friendly but professional and they even collected the coins from me. I can definitely recommend this service.

Many thanks 

Keith D.  (6th October 2011) 

Thank you received today and thank you for a great service!

Marie A (3rd Oct 2011)

Thank you very much, this was a good service and I am happy that coins which I didn't know what to do with have gone to a good cause. Your customer support is good.

Ann M (28th Sept 2011)

C4C has served me well and exceeded my expectations. I will certainly recommend them.

Nikki (18 Sept 2011)

There is only one word I can use to describe the service I received from Cash4Coins.co.uk and that is OUTSTANDING.  From my initial telephone call I found the customer service reps very professional indeed and helpful, to my amazement I even had same day free pick up by a well know secure courier and within less than a week my foreign money/old coins which I thought were worth nothing and was just cluttering my drawers up was valued and deposited into my bank account.  I was very happy with what I was offered too.  I recommend this site to everyone. 

I am telling everyone about this site, go on people what is there to lose, have a look in your drawers.

Stevie S. (13th September 2011)

It was good to find a company that was friendly, helpful and prompt with its service – even when the request was a little out of the ordinary!

If I do ever need to sort out any currency in the future you will be my first port of call.

Many thanks

M Adams (13th September 2011) 

I recently used the service and was extremely pleased with it and will definitely suggest it to charities in the area as a means of fund-raising for the future.   I sent coins in the post and the monetary value was transferred to my account within a week.   Go on, clear out your cupboards!

Annette (1st September 2011)

Cash 4 Coins is a brilliant service. They are quick to respond to emails and are both friendly and helpful. I found it very useful that they can organise a pick up for money over a certain weight. Great service! 

Thank you!

M L (26th August 2011)

Dear Cash4Coins

Just wanted to say a big thank you for handling the exchange of my old foreign coins.  I was a bit dubious about using a web site I had never heard of but I have to say the whole process was simple, quick and extremely efficient. I would definitely be using cash4coins again.

Thanks

Angie S (25th August 2011)

Thank you, I am very pleased with your service. Such a quick and very smooth cash exchange, brilliant.

Amy C (24th August 2011)

I have been really pleased with the service, it was fast, easy, and exactly exactly as described on the website.
 
Many thanks! - Kay H (24th August 2011)

As we are a charity shop I prefer the cheque as I can put it through the till, this was one of the main benefits to us using your service. I am very pleased with the outcome and fully intend using C4C again!

Julie L (16th August 2011)

Excellent service given by cash4coins.  Instructions easy to follow about how to post currency to them followed by prompt email response and payment.

Sandra R (4th August 2011)

I was very pleased with cash 4 coins service. It was quick and easy and hassle free. I particularly like the fact that you offer free collection for packages over a certain weight.

Many thanks

Alice M. (26th July 2011)

A very convenient service which provided a quick and easy solution to getting rid of any unwanted currency.  A very simple process ensures that the customer does none of the work but gets all the benefits.  Very helpful staff; would definitely use their services again and recommend these to friends.

Thanks again,

Clare. (11th July 2011)

I have been delighted with the response from cash4coins in dealing with a considerable amount of fixed coins which were donated to charity. Once I had identified the service on line, the service worked like clockwork .From the point of collection by the cash4coins representative to the offer, acceptance and payment there was a real professional touch to the process.

DBM Berkshire. (3rd June 2011)

Our international company is based in a building shared with several other international companies. We occasionally have "bucket" collections, for example in aid of earthquake appeals and charity fund-raising events such as carol singing in aid of the Red Cross or Oxfam. On these occasions, we invariably collect a quantity of foreign coinage. It took a while to find the right service - but this Cash4Coins has most definitely provided. Within a short space of time, we had sent the coinage to their offices, received their confirmation e-mail of receipt, followed by an e-mail confirming the amount to be transferred into our account. We were then able to write a cheque to our charity and paid it to them shortly thereafter. By turning unwanted foreign coins into sterling, Cash4Coins helped greatly in our support of our chosen charity.

Liz, Central London. (24th May 2011)

Thank you for all the work you have put in sorting and valuing that strange collection of currency! It does have some value which is great and it was just sitting in a drawer doing nothing! I will probably make a donation to charity from it.
Please go ahead with the Paypal arrangement.
thanks again.
 
Lynne, Nottingham. (13th May 2011)