Exchange Foreign Coins - FAQs

How much will I get for my foreign money?

We all know that exchange rates change all the time and our exchange rate will also depend upon how much of a particular currency we have received from all of our customers in total. The greater volume of a particular currency we receive the better the rate.

We will endeavour to supply the best rate possible and will email you once the currency is due to be sold and you can accept or decline our offer. All offers include the bank charges for sending the money directly to your bank account.

Do you have a maximum weight?

We can accept any volume of coins and strongly recommend you use Royal Mail RECORDED delivery for weights below 1.4kg. We will collect your coins for FREE if they weigh 5KG or more and offer a subsidised collection for weights between 1.4 and 5kg - please see our page 'How to send us coins and notes' for more information.

Will you collect?

Yes, we will collect for FREE if your coins weigh 5KG or more and we offer a subsidised collection for weights between 1.4 and 5kg - please see our page 'How to send us coins and notes' for more information.

Do you exchange all coins and notes?

Yes we do, even coins that are no longer legal currency. Some less common currencies will attract very low rates because we will need to accumulate a large quantity before it becomes economical to exchange them. Coins and notes that are no longer legal currency and have not been in general circulation for the last 10 years will have minimal value. We will still accept them but the value will be limited to the metal value and novelty value of the currency.

What happens if my cash is lost in the post before it reaches you?

This is why we insist that cash is sent by Royal Mail Recorded Delivery for all weight upto 1.4kg. It is your responsibility to insure the package at the post office for your own peace of mind. 

We will collect your coins for FREE if they weigh 5KG or more and offer a subsidised collection for weights between 1.4 and 5kg - please see our page 'How to send us coins and notes' for more information.

How do I contact you?

Please contact us by using our contact form or letter. To assist in our staff security we do not provide a direct traceable phone number. All emails are answered promptly in business hours.

How secure is my money once it arrives at cash4coins?

Our service has been running for 3 years now without a single security issue or any unsatisfied customers. We want you to recommend us so we will endeavour to provide a better service than any other company in the market. To see customer comments please click here.

Will I get a better exchange rate if I sort the coins.

We must check each coin independently so this does not lower our costs.

If you want to send your coins please complete the CURRENCY FORM, print it off and send with your coins. You can see more info on our page 'How to send us coins and notes'